Tag Archives: Text Chat

Check out these leading outsource contact centers that provide Text Chat services. Please let them know you found them at FindACallCenter.com.

Quality Contact Solutions, Inc.

808 4th Street
Aurora, NE 68818, USA
www.qualitycontactsolutions.com
Contact: Angela Garfinkel, Owner, at 866-963-2889.
Services: Inbound, Outbound, Email, Text Chat
Vertical Markets: Healthcare, Education, Radio, Energy, Publications
Quality Contact Solutions provides outsourced telemarketing and call center solutions that achieve sales results. They specialize in business to business telemarketing sales.

Ameridial, Inc

Ameridial Healthcare Solutions4535 Strausser St NW
North Canton, OH 44720, USA
www.ameridial.com

Contact: Craig J. Vretas, senior director of healthcare services, at 866-775-4755 or cvretas@ameridial.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Vertical Markets: Healthcare
Healthcare Services: Physician Referral, Appointment-Setting and Reminder
Other Healthcare Services: Benefit inquiries, eligibility, open-enrollment support, claims processing and adjudication, customer service, and sales support

Ameridial provides call center and outsourcing solutions via inbound-outbound call center services. Their healthcare call center specializations include benefit explanation, claims processing, customer-member service support, pharmaceutical and related research, provider locator services, and sales. Headquartered in North Canton, Ohio, they employ 850 customer service professionals.

Save

Etech Global Services

1903 Berry Dr
Nacogdoches, TX, USA
www.etechgs.com

Contact: Jim Iyoob, executive vice president, at 936-371-2640 or jim.iyoob@etechgs.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Vertical Markets: Telecommunications, retail, education, utility, cable

Etech Global Services is a leading provider of customer engagement solutions, committed to continuous improvement, next-generation technology, and empowering people. Etech’s proprietary tools, Etech Monitoring Solutions (EMS) and QEval, are exclusively designed for organizations to improve customer experiences, which identifies and helps in deriving actions to enhance Quality Assurance programs.

Save

Save

Save

Answer United

Answer United2015 W Crosstown Pkwy
Kalamazoo, MI 49008, USA
www.answerunited.com

Contact: Scott Gignac, president, at 800-937-5900 or sales@answerunited.com
Services: Inbound, Email, Text, Chat
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder

Answer United has been a leader in the telephone answering and call center industry for over forty years. They provide old-fashioned service through modern technology.

Specialty Answering Service

Specialty Answering Service800 N Henderson Rd Ste 200
King of Prussia, PA 19406, USA
www.specialtyansweringservice.net

Contact: Nicolas D’Alleva, business owner, at 888-532-4794 or ndalleva@specialtyansweringservice.net
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder

Specialty is a global provider of telephone answering services, including order processing and appointment-setting services, inbound and outbound telemarketing, survey response, and outsourced customer service.

Save

Synergy Solutions Inc

20235 N Cave Creek Rd #104-612
Phoenix, AZ 85024, USA
www.synergysolutionsinc.com

Contact: Lori Fentem at 602-296-1601 or llfentem@callsynergy.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish
Vertical Markets: Retail, E-Commerce, Healthcare, Financial services, Multi-Family Housing, Home Services, Automotive, Technology, Publishing, Legal

Synergy Solutions is SRO accredited and provides a full suite of  customer interaction solutions delivered from a network of  contact centers all in the United States.

Golden Gate BPO Solutions, LLC

2625 Weston Rd
Weston, FL 33331, USA
www.goldengatebpo.com

Contact: Tracy Thompson, managing director, at 954-300-2502 x704 or tthompson@goldengatebpo.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish, French, Portuguese
Vertical Markets: Telecommunications, media, banking and financial services, healthcare, consumer products and electronics

Golden Gate BPO is headquartered in Weston, Florida, with contact center locations in the United States, Philippines, Dominican Republic, Belize, Mexico, India, Sri Lanka, United Kingdom, and Ireland. Golden Gate BPO also provides various consulting services spanning business and operational improvement and restructurings, financial analysis and planning, technology procurement and implementation, and sales, marketing, and brand enhancement.

Solix, Inc

30 Lanidex Plaza W
Parsippany, NJ  07054, USA
www.solixinc.com

Contact: James McCarthy, vice president of sales, at 800-200-0818 or james.mccarthy@solixinc.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish, Chinese, French, Korean
Vertical Markets: telecommunications, government, utilities, healthcare, disaster relief

Solix Connect is a US-based contact center provider that offers live agent or IVR communications, customer engagement solutions, marketing intelligence and performance reporting.

TMP Direct

600 International Blvd.
Mt. Olive, NJ, 07828, USA
www.tmpwdirect.com

Contact: Ken Gary, senior vice president, at 877-477-7845 or ken.gary@tmpwdirect.com
Services: Inbound, Outbound, Email, Text Chat
Multilingual: English, Spanish, French
Vertical Markets: Consumer Products, Health and Beauty, E-Commerce, Home Building/Improvement Products, Technology

Providing optimum customer experience services for nearly 30 years. Inbound, outbound, e-commerce support and fulfillment services for leading national brands.

Callzilla

3100 SW 145th Ave Ste 410
Miramar, FL 33027, USA
www.callzilla.net

Contact: Neal Topf, president, at 855-255-9552 or 786-664-9700 or info@callzilla.net
Services: Inbound, Outbound, Email, Text Chat
Language: Spanish
Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder

Spanish and Hispanic specialists, allowing for effective communication with Spanish-speaking patients and customers.