TeamHealth Medical Call Center

TeamHealth1431 Centerpoint Blvd Ste 110
Knoxville, TN 37932, USA
www.thmedicalcallcenter.com

Contact: Karen Brown, RN, at 865-985-7304 or karen_brown@teamhealth.com; Jeanne Griffin at 865-985-7303 or jeanne_griffin@teamhealth.com
Healthcare Services: Telephone Triage
Other Healthcare Services: Nurse telephone triage, nurse advice line, pediatric nurse triage, pediatric asthma line, post-discharge calling, health information, patient follow-up, clinical and non-clinical surveys, Web-based services, physician referral, and class scheduling

TeamHealth Medical Call Center (THMCC) provides post-discharge calls, 24/7/365 nurse triage, health information, physician referral, and class scheduling services for hospitals, physician practices, and health plans nationwide. Accredited by URAC as a health call center, THMCC partners with clients to provide comprehensive medical call center services and the assurance of a quality caller experience. Join them on social media: THMCC on Facebook, THMCC on LinkedIn, and TeamHealth on YouTube.

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Ambs Call Center

Ambs Call Center338 W Franklin St
Jackson, MI 49201, USA
www.ambscallcenter.com

Contact: Aaron Boatin, vice president, at 800-968-1181 or sales@ambscallcenter.com
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Telephone Triage, Appointment-Setting and Reminder, Physician Referral
Other Healthcare Services: Health surveys, post-discharge calls, transfer center service

Ambs Call Center is a 24/7 medically based call center that offers turnkey solutions for medical practices and health systems. Their medical call center and nurse triage service offer a winning combination for any size practice or health system. Additional services include medical answering service, physician referral, customer service surveys, appointment scheduling, class registration, and patient preregistration. Call for a live demonstration.

SironaHealth

SironaHealth500 Southborough Dr
South Portland, ME 04106, USA
www.sironahealth.com

Contact: Rebecca Nealis-Albee, vice president of customer relations, at 888-674-7662 or sales-info@sironahealth.com
Healthcare Services: Telephone Triage, Appointment-Setting and Reminder, Physician Referral
Other Healthcare Services: Pre-admission planning, post-discharge follow-up, custom survey and outreach, health-risk assessments, outbound enrollment, health and pharma research recruitment, and event registration

SironaHealth ensures patients receive all necessary care as they move between healthcare practitioners and settings. Their fully integrated health call center, website, and mobile solutions allow clients to manage patient care transitions across their system – earning engaged, healthy, and loyal patients in return.

TriageLogic

TriageLogic3733 University Blvd W Ste 212
Jacksonville, FL 32217, USA
www.triagelogic.com/nurse-triage

Contact: Amy Smith, sales representative, at 855-734-4463 or info@triagelogic.com
Vertical Markets: Healthcare
Healthcare Services: Telephone Triage

TriageLogic provides triage services customized for each client’s needs, integrating them with any electronic medical records system. TriageLogic offers services to everyone from large institutions to small practices.

Call 4 Health

Call 4 Health4720 NW 2nd Ave #D105
Boca Raton, FL 33431, USA
www.call4health.com

Contact: Bryan Weinstein, VP business development, at 561-994-3334 x1550 or bweinstein@call4health.com
Multilingual: English, Spanish
Vertical Markets: Healthcare
Healthcare Services: Medical Answering Service, Telephone Triage, Appointment-Setting and Reminder, Physician Referral
Other Healthcare Services: Post discharge follow-up, transitional care, remote hospital switchboard, seminar and event registration

Call 4 Health offers call center services exclusively to the medical and healthcare industry nationwide. They provide professional and accurate virtual call center services and physician answering service for medical practices and hospitals. In addition to their hospital call center services, they also specialize in nurse triage service, physician referral service, disaster preparedness support, medical answering service, and appointment reminder notification twenty-four hours a day, seven days a week.

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24×7 Doctors Answering Service

5206 Markel Rd #500
Richmond, VA 23230
24x7doctorsansweringservice.com

Contact: Dan Pine, sales manager, at 804-643-1005 or info@24x7doctorsansweringservice.com
Healthcare Services: Medical Answering Service, Telephone Triage, Physician Referral, and Appointment Setting and Reminder

Live medical answering service for doctors, physicians, and hospitals, twenty-four hour customer service, and remote receptionist services

Children’s Health Network Telephone Nurse Triage Services

910 E 26th St Ste 330
Minneapolis, MN 55404, USA
www.childrenshealthnetwork.org

Contact: Jan Jachimowicz, director of communications and business development, at 612-813-7435 or jan.jachimowicz@childrensmn.org
Healthcare Services: Medical Answering Service, Telephone Triage, Appointment-Setting and Reminder, Physician Referral
Other Healthcare Services: Disease management, hospital services, medical phone surveys, program registration, and fulfillment programs

Experienced primary and specialty care medical representatives and nurses are trained to provide a full range of medical advice and care over the phone.

Fonemed LLC

3 Lincoln Dr Ste A
Ventura, CA 93001, USA
www.fonemed.com

Contact: 800-366-3633 or 805-667-8205
Healthcare Services: Telephone Triage
Other Healthcare Services: Population health management, disease management, occupational exposure hotline, remote patient monitoring, care transition, and software for telephone triage and disease management.

Fonemed is URAC-accredited and provides individuals with around-the-clock, telephone and Web-based access to medical advice, information, products and services.

Sacred Heart – HealthCall

421 Chew St
Allentown, PA 18102, USA
www.shh.org

Contact: Kathleen Seitzinger, director of HealthCall and telecommunications, at 610-776-5470 or kseitzin@shh.org
Healthcare Services: Medical Answering Service, Telephone Triage

We can customize a phone answering protocol that fits the needs of your patients, your practice, and your life. You can rest assured knowing that your patients are receiving high quality, accurate medical care advice from HealthCall’s specially trained registered nurses. HealthCall handles phone calls during and after office hours by registered nurses, specially trained in triage services, 24/7, including holidays.

On-Call for Kids LLC

Plano, TX 75025, USA
www.oncallforkids.com

Contact: Christie Camizzi, BSN, RNC, and president, at 214-663-9447 or info@oncallforkids.com
Healthcare Services: Telephone Triage

A nationwide, professional telephone triage service delivered by experienced pediatric RNs only, utilizing Barton Schmitt Pediatric Protocols and providing computer documents that are immediately faxed or emailed to your office. 

TrialCard

6501 Weston Pkwy
Cary, NC 27513, USA
www.trialcard.com

Contact: Don McCormick, director, customer experience management, at 919-415-3181 or dmccormick@trialcard.com
Healthcare Services: Telephone Triage, Physician Referral, Appointment-Setting and Reminder
Other Healthcare Services: Detailing, help desk, medical information, adverse event handling

BPO services include full-service, 24/7 customer contact center, IVR, back office data processing, fulfillment, and pharmacy services.

VIP Connections

PO Box 626
Framingham, MA 01702, USA
www.viponcall.com

Contact: Bill or John Campbell at 866-270-1030 or totalvip@verizon.net
Healthcare Services: Medical Answering Service, Telephone Triage, Appointment-Setting and Reminder
Other Healthcare Services: Automated test result line

HIPAA-compliant secure messaging, along with dispatch service, including Web portal dispatch service.

Night Nurse Inc

PO Box 5434
Wayland, MA 01778, USA
www.nightnursetriage.com

Contact: Tami Regan, RN director of nursing triage services, at 800-577-4455 or tami@nightnursetriage.com
Healthcare Services: Medical Answering Service, Telephone Triage

Providing uninterrupted triage services since 1999, Night Nurse serves over 1,500 primary care physicians. A corporate affiliate of AAACN (American Academy of Ambulatory Care Nursing) and AAP SOTC (American Academy of Pediatrics Section on Telehealth Care) member, Night Nurse has advanced systems, prompt call responses, and affordable call plans for both small and large subscribers.

Carenet Healthcare Services

11845 IH-10 West Ste 400
San Antonio, TX 78230, USA
carenethealthcare.com

Contact: Business Development or 800-809-7000
Healthcare Services: Telephone Triage, Physician Referral, Appointment-Setting and Reminder
Other Healthcare Services: Outbound calling, patient/provider communications, population health management, post discharge follow-up, remote patient monitoring, secure email, telenursing, consulting, telehealth, health-risk assessments, and emergency department follow-up calls

Carenet is a national healthcare services company that works closely with its clients to improve the quality and lower the cost of healthcare. Through its personalized care management and member engagement solutions, the company educates, empowers, and motivates more than 25 million people worldwide to make better healthcare decisions. With a business model that combines leading-edge technology with the company’s clinical history and consumer-marketing expertise, Carenet is able to drive positive behavior changes that measurably improve clinical, operational, and financial outcomes.

Solutions include Nurse Advice Line with physician access, telehealth, care navigation, advocacy, decision support, HRA completion assistance, annual provider visit and HEDIS-screening scheduling, medication adherence, post-discharge and readmission management, clinical coaching, and ER follow-up calls.

 

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